
When would online platforms pay data dividends?
Sukanya Kudva and Anil Aswani
Abstract— Online platforms, including social media and
search platforms, have routinely used their users’ data for
targeted ads, to improve their services, and to sell to third-party
buyers. But an increasing awareness of the importance of users’
data privacy has led to new laws that regulate data-sharing
by platforms. Further, there have been political discussions on
introducing data dividends, that is paying users for their data.
Three interesting questions are then: When would these online
platforms be incentivized to pay data dividends? How does
their decision depend on whether users value their privacy
more than the platform’s free services? And should platforms
invest in protecting users’ data? This paper considers various
factors affecting the users’ and platform’s decisions through
utility functions. We construct a principal-agent model using
a Stackelberg game to calculate their optimal decisions and
qualitatively discuss the implications. Our results could inform
a policymaker trying to understand the consequences of man-
dating data dividends.
I. INTRODUCTION
The revenue models of many online platforms depend on
collecting, analyzing, and selling users’ data. A free-service
and advertising-based revenue model can cause conflicts in
the users’ and platform’s interests. Users may be concerned
about their privacy and possible misuse of data, while
platforms want to maximize their profits. Further, users’
perception of a platform’s ethics and their willingness to
participate can be affected by the platform’s revenue model,
pricing decisions, and privacy practices [1]–[3].
A. Cybersecurity on online platforms
After the onset of the Internet of Things (IoT), there
has been an increase in the variety, speed, and volume
of users’ data collected. Information from multiple sources
including devices, sensors, and social networks is being used
by platforms to assist users and collect data [4].
Though users have become more aware of the rampant
collection of their data, they often do not know about
the proliferation of IoT devices in their everyday lives.
For instance, in August 2022 the Australian federal court
convicted a major search platform for collecting users’
location data without their knowledge [5]. When users give
consent and permissions to apps and platforms, they tend to
underestimate the implications of it [6]. Reforms to protect
users’ privacy are very much needed across the world [7].
Users should be able to control, delete and transfer their data
across different platforms and service providers. They should
*This material is based upon work supported by the National Science
Foundation under Grant CMMI-1847666.
S Kudva and A Aswani are with the Department of Indus-
trial Engineering and Operations Research, University of California,
Berkeley, CA 94720, USA sukanya kudva@berkeley.edu,
aaswani@berkeley.edu
be asked for explicit consent every time a platform wants to
use their data for a new purpose [4].
B. Privacy and data dividends
With growing user concerns, consumer privacy legislation
has become an important topic for public discussion, and
multiple new data privacy laws have been introduced [8]. In
Europe, the General Data Protection Regulation (GDPR) was
introduced in 2016 to give consumers more control over their
data [9]. In 2019, legislators in California announced their
intent to introduce data dividends, which is a model in which
platforms would pay users in exchange for use of users’ data
[10]. The same year, Oregon legislators introduced a bill,
called the Health Information Property Act, to compensate
consumers for monetizing their health data [11].
Implementing data dividends comes with its own chal-
lenges as companies holding the data are far more powerful
than individual users. Further, there is a huge information
asymmetry and only companies know the actual value of the
users’ data. The critics of data dividends argue that selling
data would make it a commodity and be counter-productive
in protecting users’ privacy. They also feel that vulnerable
groups – such as people of color and the poor – who are
currently discriminated against should not be incentivized
to pour more data into the system and further reduce their
privacy [12], [13]. On the other hand, the proponents of data
dividends argue that today’s technology economy is hugely
driven by monetizing users’ data, and paying users a share
of these benefits is only fair.
Recent studies have explored different ways of pricing
data dividends for each user based on the value of their
individual data [14], [15]. Using the idea of Shapley and
Owen values, they calculated the contribution made by each
user to the platform’s profits. Some scholars have also
proposed different ways of charging data dividends and how
they could be used for the greater public good [16]. For our
work, we ask different questions: Should platforms pay data
dividends at all, and why? In this paper, we do our analysis
with homogeneous users but our methods can be extended
to analyze heterogeneous users too.
C. Contributions and outline
Our paper is organized as follows: Sect. II outlines our
utility functions for an online platform and its users and
our principal-agent model, Sect. III analytically solves the
principal-agent model in order to derive their optimal choices
and Sect. IV discusses insights from our model.
Our paper comes in the context of rising debates on data
dividends. We try to understand when and how much online
arXiv:2210.01900v1 [cs.GT] 4 Oct 2022