
strategy ultimately retraining 18,000 employees. Prepandemic, other companies including
Amazon and Disney had also pledged to create their own plans. When the skills mismatch is in the
broader economy though, the focus usually turns to government to handle. Efforts in Canada and
elsewhere have been arguably languid at best, and have given us a situation where we frequently
hear of employers begging for workers even at times and in regions where unemployment is high.
With the pandemic, unemployment is very high indeed. In February, at 3.5 per cent and 5.5
per cent respectively, unemployment rates in Canada and the United States were at generational
lows and worker shortages were everywhere. As of May, those rates had spiked up to 13.3 per
cent and 13.7 per cent, and although many worker shortages had disappeared, not all had done so.
In the medical field, to take an obvious example, the pandemic meant that there were still clear
shortages of doctors, nurses and other medical personnel.
Of course, it is not like you can take an unemployed waiter and train him to be doctor in few
weeks, no matter who pays for it. But even if you cannot close that gap, maybe you can close
others, and doing so would be to the benefit of all concerned. That seems to be the case in Sweden,
where the pandemic kick-started a retraining program where business as well as government had a
role.
Reskilling in this way would be challenging in a North American context. You can easily
imagine a chorus of "you can’t do that" because teachers or nurses or whoever have special skills,
andusinganysupportstaffwhohasbeenquicklytrainedisboundtoendindisaster.Maybe.Or
maybe it is something that can work well in Sweden, with its history of co-operation between
business, labour and government, but not in North America where our history is very different.
Then again, maybe it is akin to wartime, when extraordinary things take place, but it is business as
usual after the fact. And yet, as in war the pandemic is teaching us that many things, including
rapid reskilling, can be done if there is a will to do them. In any case, Swedens’ work force is now
moreskilled,inmorethings,andmoreflexiblethanitwasbefore.
Of course, reskilling programs, whether for pandemic needs or the postpandemic world, are
expensive and at a time when everyone’s budgets are lean this may not be the time to implement
them. Then again, extending income support programs to get us through the next months is
expensive, too, to say nothing of the cost of having a swath of long-term unemployed in the
POST-COVID years Given that, perhaps we should think hard about whether the pandemic can