2
CCS CONCEPTS • Insert your first CCS term here • Insert your second CCS term here • Insert your third CCS
term here
Additional Keywords and Phrases: Artificial Intelligence, Strategic Decision-Making, Decision Frames, Machine
learning, Computation.
ACM Reference Format:
Caesar, Wu, Kotagiri Ramamohanarao, Rui Zhang, Pascal, Bouvry, 2021. Strategic Decision Frames: Taxonomy, Survey,
Challenges, and Future Direction from An Artificial Intelligence Perspective, this document explains and embodies the
submission format for authors using the word.
1 INTRODUCTION
Our life is full of choices. Our past decisions make who we are, and our current judgment will make whom
we will become. This study primarily focuses on Strategic Decision Making (SDM) for an organization through
careful assessments and deliberation. We pay special attention to Strategic Decision (SD) frames. A good SD
will make an organization flourish. A bad one will lead an organization to catastrophe. Many SD makers have
sought to understand how and why SDs are made in what context [1] [2]. Moreover, they also want to automate
Decision-Making (DM) processes by taking advantage of new technologies, such as AI/ML [3] [4] . Historically,
the SDM process usually requires tremendous resources and time. However, the results still seem to be
arbitrary. The final resolution often depends on the intuition and experiences of select individuals.
With the current advance in AI/ML and other computational technologies, the analytic process of SDM has
become much more powerful, foreseeable, reconfigurable, trustworthy, transparent, flexible, scalable, and cost-
effective. Although many scholars have made significant progress regarding framing and knowledge
representation [5] of ML [6] [7] and AI [8] for complex problem solving [9] [10] [11] [12] in practices [13] [14] [15],
there is still a large gap in decision framing and modelling for SDM, which is “a series of associated knowledge
representations or logic statements stored in our memory.”[16] Most previous studies often focused on rational
reasoning for a particular application [17] [18]. However, rationality alone would not be able to solve all our
problems, especially for an SD. We often make SDs based on our values, personal beliefs, and psychological
emotions or passion. Clausewitz [19] summarized these elements (passion, probabilities, and reasons) in “the
paradoxical trinity”. Simon [20] defined it as “bounded rationality”. Damasio [21] and Rolls [22] illustrated that
many decisions primarily depend on our emotions rather than logic or reasoning alone from a neuroscience
perspective. Minsky [23] argued that emotions are different ways of thinking. Therefore, this paper intends to
conduct a comprehensive survey and articulate a taxonomy of DFs, including rational (Knowledge), irrational
(Emotions), and non-rational (Data) decision frames (DFs) [24].
1.1 AI/ML In DM Process
The study of DFs for SDM has a fundamental challenge. According to Schoemaker [25], the nature of our
contemporary business environment is shifting from certainty to chaos (See Figure 1). Strategic prediction
becomes increasingly complex with growing uncertainty, ambiguity, and chaos. Niels Bohr stated, “It is difficult
to make predictions, especially about the future.”. Schoemaker argued that traditional tools are not enough to
manage states of chaos because the world has become much more complex. There are many possibilities and
variances in the wide knowledge spectrum, which demand generating multiple DFs, reviewing deep